Click on a heading below for more information on VFM products
- Training Courses
- Conferencing
- Company Health Checks
- Consultancy
- Multimedia
- Experiential Learning
- Psychometric Testing
- Mystery Shopping
Mystery Shopping
Do you really know what experience your customers have when they attempt to buy from you? This is where quality mystery shopping provides you with the real answers.
VFM have a great deal of experience in mystery shopping and have the expertise and equipment to provide this service at many different levels.
From face-to-face (covertly video recorded) visits to the full process of website analysis, initial telephone contact and actual sale completion. We can produce the results in the raw form, actor based DVD reproductions or in audio and written format.
Psychometric Testing
VFM are accredited to deliver a number of different types of psychometric and personality tests. These can be used during the process of recruitment and selection or as a personal development and self awareness tool.
A number of our tests are also job specific, such as sales psychometrics. This one-off test will profile an individuals’ ability to sell and prospect effectively with amazing accuracy. The comprehensive report gives practical advice on specific areas for development.
VFM’s psychometric specialists are trained to deliver the tests and coach individuals afterwards so you see real improvements in performance and personal awareness.
Experiential Learning
VFM’s approach to experiential learning is unique. Many companies offer team building and leadership courses using activities and the outdoor environment. At VFM we have combined our in-depth commercial knowledge and facilitation skills with an understanding of how to use active learning.
VFM can offer specific commercial skills such as sales techniques, time and territory management, project management, strategic development and many more in a unique form. These courses are hard hitting, inspirational and enjoyable. Your people will be talking about them in many years to come.
VFM’s experiential learning centre in Scotland is set away from any distractions and unlike other outdoor centres, it is yours exclusively during your event – so you wont be bumping into anybody else during your stay!
Multimedia
VFM’s multimedia division provides expertise in 3D interactive imaging, video production, audio production, photographic services and electronic learning (both internet and DVD based).
The team understands the power of the visual image but also how to achieve the core business messages and learning outcomes from this media.
Whether you want to produce a training video or run a major international conference, VFM have the expertise to help.
Company Health Checks
The value of VFM company health checks is well known amongst our customer base.
VFM have a formula for this process which has been proven to deliver positive and tangible results fast.
We analyse your business in depth using a number of tools and provide detailed feedback on the business as a whole. We will investigate the market positioning, financial situation, organisational structure, internal and external communications, processes and procedures, physical resources, internal and external satisfaction levels, morale, management and leadership, competency levels, HR issues and much more.
Once the analysis is complete you will receive an in-depth report and list of suggested actions & projects. Of course, VFM will be there to support you with any of these development plans.
Conferencing
Our approach is the same with conferences as it is with everything else we do: we find out exactly what is required and then we deliver it. VFM’s core value of individuality means that you will receive a conference with a difference. Most delegates expect to sit and stare at a screen during a conference. VFM create activity and interaction making your conference fun, engaging and memorable while reinforcing the key business messages. VFM have run conferences with anywhere from 10-2,000 delegates in the UK and overseas.