Performance Management
This is a dealer-based workshop that uses the dealer’s own information system as the primary learning vehicle. The event focuses on complete understanding of business finance as it applies to a distributor and dealer aftermarket function
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Business Development
Business Development is about setting specific targets and then working out how to meet them in the most effective manner. This workshop is suitable to people who are charged with growing or protecting a part of the business.
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Marketing Management
The objective of this module is to explain the marketing concept and the fundamentals of marketing management to non-marketing professionals. The outcome of the course is to enable managers to approach marketing in a structured manner so the business gets a “bigger bang for its marketing buck”
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Recruitment & Selection
Of all the tasks the average manager gets involved with, this area is probably the worst administered. The course does not attempt to turn someone into a HR specialist but it does arm the delegates with the most important skills and shows them how to avoid the biggest errors.
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Financial Management
This course looks in greater depth at the financial responsibilities of a manager. It will cover the key reports and ratios as well as look at in-depth analysis of a number of case studies and financial strategies. Delegates should have some experience in finance before attending this type of training.
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Project Management
The aim of the course is to develop knowledge and understanding of the principles tools and techniques used in managing projects. It will also demonstrate some of the organisational and human implications of project success. The course is aimed at people who are new to this area or who work in a project environment.
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People Management
This module is applicable to those who need to manage people and to those who need to influence other people when they have no direct authority over them. The theme for the event is “performance management” and covers appraisal, motivation, empowerment, negotiating and a comprehensive case study and role-play.
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Developing People
This module explores why and how to develop the people within the organisation – particularly the dealers. The course explains that development is more than just “training” and that responsibility lies with management just as much as the training departments. As a result the module is aimed at people who have staff reporting to them
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Self Management
Traditional subject areas such as key account management, marketing calendars, use of a database, and market segmentation are all covered. The main thrust is towards helping the delegate produce an ordered plan that produces measurable outcomes.
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Leadership
This is an event that uses outside learning to meet its objectives. There are many versions of the event available ranging between the following:
- A low-key version that can be run using a car park or a grassed area along with a lecture room that reinforces the outside messages;
- A full blown outward bound course using a full range of physical and mental activities
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