Welcome to VFM

VFM Associates is a results-based training and consultancy company. With a focus on the personal touch, we understand the importance of tailoring our projects to the specific needs of our clients. These clients often see us as part of their team because we are in touch with the real situation and speak their language.

This website is designed to provide you with a basic insight in to who we are and what we do so for more information please call or email us and we will be happy to talk to you.

Results Focused Training

  • Specialist consultancy services
  • Stunning audio/visual packages
  • Memorable conferences and events

All with the unique VFM difference

Click here to view our courses »

VFM Quality Guarantee:

Once we have agreed the objectives and desired outcomes of our consultancy and training projects we will back our work with a money back guarantee – VFM – Value for Money and Peace of Mind.

Open Courses

Suitable for dealers in and manufacturers of commercial vehicles, agricultural, horticultural and construction machinery.

  • Professional Sales Techniques October 27th-28th 2011
  • Aftersales Management November 2nd-3rd 2011
  • People Management November 16th-17th 2011

To book a place on any course call 01904 720 236 or use the contact form.

VFM Product Library

Mystery Shopping

Do you really know what experience your customers have when they attempt to buy from you? This is where quality mystery shopping provides you with the real answers.

VFM have a great deal of experience in mystery shopping and have the expertise and equipment to provide this service at many different levels.

From face-to-face (covertly video recorded) visits to the full process of website analysis, initial telephone contact and actual sale completion. We can produce the results in the raw form, actor based DVD reproductions or in audio and written format.

Psychometric Testing

VFM are accredited to deliver a number of different types of psychometric and personality tests. These can be used during the process of recruitment and selection or as a personal development and self awareness tool.

A number of our tests are also job specific, such as sales psychometrics. This one-off test will profile an individuals’ ability to sell and prospect effectively with amazing accuracy. The comprehensive report gives practical advice on specific areas for development.

VFM’s psychometric specialists are trained to deliver the tests and coach individuals afterwards so you see real improvements in performance and personal awareness.

Experiential Learning

VFM’s approach to experiential learning is unique. Many companies offer team building and leadership courses using activities and the outdoor environment. At VFM we have combined our in-depth commercial knowledge and facilitation skills with an understanding of how to use active learning.

VFM can offer specific commercial skills such as sales techniques, time and territory management, project management, strategic development and many more in a unique form. These courses are hard hitting, inspirational and enjoyable. Your people will be talking about them in many years to come.

VFM’s experiential learning centre in Scotland is set away from any distractions and unlike other outdoor centres, it is yours exclusively during your event – so you wont be bumping into anybody else during your stay!

Multimedia

VFM’s multimedia division provides expertise in 3D interactive imaging, video production, audio production, photographic services and electronic learning (both internet and DVD based).

The team understands the power of the visual image but also how to achieve the core business messages and learning outcomes from this media.

Whether you want to produce a training video or run a major international conference, VFM have the expertise to help.

Company Health Checks

The value of VFM company health checks is well known amongst our customer base.

VFM have a formula for this process which has been proven to deliver positive and tangible results fast.

We analyse your business in depth using a number of tools and provide detailed feedback on the business as a whole. We will investigate the market positioning, financial situation, organisational structure, internal and external communications, processes and procedures, physical resources, internal and external satisfaction levels, morale, management and leadership, competency levels, HR issues and much more.

Once the analysis is complete you will receive an in-depth report and list of suggested actions & projects. Of course, VFM will be there to support you with any of these development plans.

Conferencing

Our approach is the same with conferences as it is with everything else we do: we find out exactly what is required and then we deliver it. VFM’s core value of individuality means that you will receive a conference with a difference. Most delegates expect to sit and stare at a screen during a conference. VFM create activity and interaction making your conference fun, engaging and memorable while reinforcing the key business messages. VFM have run conferences with anywhere from 10-2,000 delegates in the UK and overseas.

Latest VFM News

  • Teenage Cancer Trust

    VFM Teenage Cancer Trust Challenge 2010

    During 2010 /11 we will be supporting the Teenage Cancer Trust (TCT).

VFM Course Information

This PDF course information document has been produced to enable us to advise and inform our clients of what VFM can “do”. Remember that the list is not exhaustive – we are constantly developing new ideas, methods, materials and approaches.